Boulevard Link & Learn's

Welcome to Boulevard's on-demand learning library

Here you’ll find feature-focused Learn webinars led by our Education team, created to support your growth, deepen platform knowledge, and empower you to train your team—anytime, anywhere.

On-Demand Sessions


Enhancing The Client Experience with AI  

AI is changing the game in beauty and wellness, and it’s just getting started. From intelligent scheduling to fast follow-ups and personalized client experiences, AI is unlocking new levels of efficiency and revenue for modern businesses. In this webinar, we dive into how Boulevard businesses are using AI to work smarter, not harder, amplifying team performance and creating unforgettable client journeys. You’ll get real-world success stories, pro tips, and a fresh look at how smart tech frees you up to focus on what matters most: delivering exceptional care that keeps clients coming back.

2025 Mid-Year Product Review



This power-packed session walks through all the latest features, enhancements, and updates we’ve released in 2025! Whether you’ve been following along or need a quick catch-up, this is the perfect opportunity to explore everything your business can now take advantage of.

We cover:
✅ New tools and features released since January 2026
✅ Enhancements that improve daily workflows
✅ Hidden gems you might’ve missed
✅ Tips to get the most out of your platform


Beyond the Basics: Custom Reports & Top KPIs in Boulevard


Are you getting the most out of your Boulevard reports? This webinar walks you through the essential reports every business should be using and shares best practices for building custom reports that give you real, actionable insights. Whether you're focused on tracking add-on services, monitoring retail trends, or analyzing staff performance, you'll learn easy ways to navigate Boulevard’s reporting tools and set up reports that work for you, not the other way around.


Advanced Charting 101: Smarter Documentation


This Advanced Charting 101 is a session designed to help you streamline your charting process. In this session, you'll learn:
✅ Best practices for efficient, accurate, and compliant charting
✅ Time-saving tips and tools you might not be using yet
✅ How to customize chart templates to fit your service flow

Whether you're a seasoned provider or just getting familiar with advanced charting tools, this session will leave you feeling confident and efficient.


Managing Membership Cancellations with Confidence


With the new FTC’s Click-to-Cancel rule, businesses must ensure that canceling a membership is as simple as signing up. This session reviews how we’re supporting you through this change so you can continue selling and managing memberships seamlessly. In this webinar, we cover:

- How to stay compliant with Click-to-Cancel
- Safeguards to help protect your membership revenue
- Best practices for tracking and managing membership cancellations


Boulevard Capital: Everything you need to know


This webinar is designed for customers to explore Boulevard Capital and its benefits. In this session, we break down how Boulevard Capital works, who qualifies, and how you can leverage it to maximize growth.

What you’ll learn:
✅ A deep dive into Boulevard Capital and its features
✅ Eligibility requirements and how to get started
✅ Best practices for making the most of your capital access


Grow Your Client Base & Keep Them Coming Back


Attracting new clients is just the beginning—keeping them coming back is the key to long-term success. In this webinar, we dive into proven strategies for growing your client base and increasing retention through our client referral program and marketing suite. Learn how to turn happy clients into brand advocates, leverage promotions to drive repeat visits, and use automated marketing to stay top of mind. Walk away with actionable insights to build lasting relationships and keep your business thriving!


Mastering Boulevard's Custom Reports


Take your reporting skills to the next level! This session is designed to tackle your most challenging reporting questions. We review a selection of previously submitted questions and walk through solutions step by step. Plus, you’ll learn how to build and structure custom reports tailored to your business needs.


Building Loyalty Through Memberships & Packages


Discover how to structure memberships and packages that align perfectly with your business while maximizing customer loyalty. In this session, we explore the strategies behind crafting offerings that resonate with your audience and boost retention.


Maximizing Gift Cards & Holiday Promotions


Supercharge your holiday sales with the power of gift cards! In this webinar, we discuss why gift cards are essential for boosting revenue during the holiday season and how they can drive new and repeat business well into the new year. You’ll learn how to promote gift cards through your website effectively, create eye-catching seasonal offers, and leverage Boulevard’s powerful Marketing Suite to send targeted email and text campaigns. Plus, we’ll show you how to track your results using built-in reporting tools.


Retention Reporting



Looking to gain a clearer understanding of how to leverage retention reports? This webinar will equip you with the tools to make informed decisions, drive business growth, and enhance customer loyalty.  A comprehensive session designed for owners eager to unlock the full potential of retention data.


Strategies for Boosting Revenue with Add-ons


Looking to elevate your business’s revenue stream? This session dives into proven strategies for leveraging add-ons to drive growth. We explore how to effectively incorporate add-on services that enhance client experience and increase transaction value. Whether you're new to these concepts or looking to refine your existing approach, this webinar will equip you with actionable tips to help your business thrive.


Mastering Text Marketing



Ready to take your customer engagement to the next level? This Link & Learn shows you how to harness the power of SMS for maximum impact. You’ll leave with the knowledge and confidence to start boosting your business with SMS marketing right away.


Mastering Reports



This insightful webinar is dedicated to harnessing the power of reporting to analyze performance, track progress, and align your goals. Learn how to leverage built-in reporting features to gain complete control over your data with customizable templates. Discover how to build unique reports using predefined templates that offer the performance insights you need. Make real-time changes and view results instantly.


Unlock the Power of Text Marketing with Boulevard


This webinar reviews Boulevard's powerful text marketing feature! In this session, you'll learn how to:
- Tailor your target audience to ensure your messages reach the right people.
- Craft custom campaigns that grab attention and drive action.
- Review results and unlock valuable insights to optimize your marketing efforts.

Whether you're a text marketing newbie or a seasoned pro, this session is packed with tips to help you make the most of your campaigns.